Development & Implementation Issues of E Government

The Effect

The development and implementation of e-government involves consideration of its effects on the organisation of the public sector, and on the nature of the services provided by the state.

Various Impacts

Governments may need to consider the impact by gender, age, language skills, as well as the effect on literacy, numeracy, education standards and IT literacy etc. Economic concerns include the effect of non-use, non-availability or inaccessibility of e-government, or of other digital resources, upon the structure of society, and the potential impact on income and economics

Economic & Revenue Concerns

Include e-government's effect on taxation, debt, Gross Domestic Product (GDP), commerce and trade, corporate governance, and its effect on non-e-government business practices, industry and trade, especially the ISP and Internet infrastructure.

Technological Issues

Implications for software choices (between open source and proprietary software, and between programming languages) Technology flows into the masses in the neighbourhood areas through forms such as kiosks (AXS and S.A.M.) for e government services such as payment of bills and fines.

Management & Financial Issues

Management issues related to service integration, local e-government, and Internet governance. Financial considerations, such as the cost of implementation/ effect on existing budgets, effect on government procurement, and funding.

Legal implications

Legal implications include freedom of information and privacy concerns. An example would be the NRIC. Every Singapore citizen has a NRIC and a lot of information is tied together with this identification number. This places the citizen in a very vulnerable situation whereby his information can be used for illicit purposes as his information is all stored in the central server of the government system. Information may include bank account numbers and family information.